- [Fix] Widget message input field title with some number removed.
- [Help Update] Added help videos and articles.
- [Fix] Incoming emails not visible.
- [Fix] KBs old articles images fixes.
- [Update] All KBs deployed on a new architecture for better performance.
- [Update] Wildcard SSL setup done instantly for KBs, no more long SSL queues.
- [Fix Billing] - Chargeebee API limits fixed. Introduce cache helpers, db modules etc.
- [Fix] knowledgebase editor wistia video links works now.
- [Update] Widget Performance
- [Improvement] Brand New Email Parsing Algorithm to parse all the emails.
- [Improvement] Improved Algorithm of system creating a new ticket for the same conversation.
- [Improvement] Improved queue system for emails sent out via SMTP.
P.S. Our brand new solution "Teams" is still under works. This will be a massive release, the dates will be announced soon. However, we have this available for private beta user who are currently reporting us with updates and suggestions.